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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Sanders

September 24, 2024

5  out of  5
rating by Tom Sanders
"Kate the Great was just GREAT at on boarding us!!"
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Ana Zamora

July 16, 2024

5  out of  5
rating by Ana Zamora
"Fast and easy , Thank you 😊"
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Jonathan Cummings

June 7, 2024

5  out of  5
rating by Jonathan Cummings
"Katherine helped me and my girlfriend find the best insurance plan for our budget and my vehicle. She was excellent, and we loved talking to her! Cody, Katherine deserves a raise, thanks again Katherine!!"
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Jay Moss

May 29, 2024

1  out of  5
rating by Jay Moss
"ATTENTION: This is an edited review. PLEASE read this entire review so you can 100% understand what you are getting if you chose to use Cody Guyers State Farm's office for your business needs. HIGHLY recommend you research his office with the BBB (Better Business Bureau) My original review after having my insurance switched over to Cody Guyer's office is found at the very bottom (Jan 2024). That review was written by me after just a couple weeks. Here is the review after 5 months now that I am taking all insurance products away from Cody Guyers office. Review May 2024.....after numerous attempts to receive a call back from Katherine at this office I've been forced to shop around for a different insurance agency. Her careless mistakes lead to one of our crucial insurance products being dropped by corporate State Farm due to lack of response from her and the entire office. That's right folks we were without insurance for almost 50 days and yet she did not recognize her mistake. Once the issue was addressed, a secondary and fatal mistake from her lead to a rate increase of 118% from quoted value. After a un-charismatic discussion with the actual agent Cody Guyer, we have been placed in a position to not only leave this review for the rest of Texas to understand how badly his agency is ran but also to cancel our insurance policies with State Farm. NEVER AGAIN!!! Review Jan 2024....My experience in the past with State Farm has not been a positive one, but that's mainly because of an agent in Dallas. I decided to return to Statefarm and with a personal recommendation, I worked with Katherine P at Cody Guyer's agency and she is 100% AMAZING!!! She is the type of person that you save her contact on your phone so she can be the individual who helps you when you need to modify your policy!"
We responded:
"Kate is definitely amazing and we are very fortunate to have her on our team. Thank you for your business and giving State Farm another shot. We look forward to providing you the best service possible for years to come. Thanks for the great review Jay!"
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Charles Borsos

May 14, 2024

5  out of  5
rating by Charles Borsos
"Christina helped me with a out of the ordinary situation in a very efficient manner. Would recommend."
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Chifum Ifeadi

March 14, 2024

5  out of  5
rating by Chifum Ifeadi
"Excellent support form Kate. Got me a good 6 month insurance package without wasting my time. 100% satisfaction!"
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Pedro L. Canedo

March 5, 2024

5  out of  5
rating by Pedro L. Canedo
"Excellent customer service from Kate. Best price for my car insurance too. I recommended them to my family."
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Tracey Arenivas

February 26, 2024

5  out of  5
rating by Tracey Arenivas
"Kate was awesome! She found a great deal for us and made the whole process so smooth!"
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Manny Samaniego

February 26, 2024

4  out of  5
rating by Manny Samaniego
"Kate was an awsome person and helped me find the right policy for me...and was very informative highly recommended..."
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Rita Benton

February 14, 2024

5  out of  5
rating by Rita Benton
"Kate helped me tremendously on my Insurance quest. She is very knowledgeable and she was extremely patient with me. She is an asset for sure, so hang on to her!"
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David Hogue

February 10, 2024

5  out of  5
rating by David Hogue
"Always helpful and there to answer any questions!"
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Daisy Gonzalez

February 5, 2024

5  out of  5
rating by Daisy Gonzalez
"I talked to Brenda and she was very sweet and helpful walking me through my plan options. :)"
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Adam Berg

January 20, 2024

5  out of  5
rating by Adam Berg
"Very happy. I started online and submitted my information in about 10 minutes. Kate called me back in 15 minutes or less, and helped me save over $500 per year on our 2 cars. The best part was that it was quick and painless. Thank you"
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Eileen 2theleft

January 12, 2024

5  out of  5
rating by Eileen 2theleft
"Tbh this is one of those times I’d normally ask my husband to take over. I don’t like discussing finances or investments, it stresses me out. However, I absolutely felt comfortable with Kate. She was down to earth and I never once felt like she had an agenda. Kate helped me see all my options and ultimately chose one that me and my husband were happy with. I’d highly recommend her for any insurance/ planning needs."
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Alex Mayfield

January 12, 2024

5  out of  5
rating by Alex Mayfield
"Fantastic service on all fronts! Thank you!"
We responded:
"Thank you for the 5 star review Alex. We pride ourselves on providing the best service possible. We appreciate your business!"
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Kristalyn Grant

January 12, 2024

5  out of  5
rating by Kristalyn Grant
"Katherine was helpful with my quote and a pleasure to speak with in general! She made my experience personal and worked with me to meet my needs. Im glad the previous reviews did not disappoint and thank you for making my experience fantastic."
We responded:
"We are glad to hear you had a great experience with our office. Kate is definitely awesome and always good to work with. We appreciate your business and look forward to taking care of you for many years to come. Welcome to the State Farm family!"
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Shondria Leday

January 9, 2024

5  out of  5
rating by Shondria Leday
"Kate! Was a pleasure to speak with and really help me save on my car insurance! If you’re looking for a warm kind person to help you save on car insurance be sure to call Kate at State Farm! You won’t be disappointed!!🩷"
We responded:
"Happy we could help save money on your auto insurance and that you had a good experience during the process. We call her Kate the great for a reason. Thank you for your business Shondria! "
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Adam Lai

December 12, 2023

5  out of  5
rating by Adam Lai
"I had a great initial consult with Kate, who helped me transition my home and auto insurance from out of state. She was very helpful and took her time explaining important insurance information. Her customer service reflects an outstanding office dynamic. I highly recommend them for anyone looking over their reviews."
We responded:
"Thank you for your review Adam! We are glad you had a good experience with our office setting up your home and auto insurance. I'm very lucky to have such a great team. We appreciate your business and look forward to providing you the best service possible. "
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David Gonzalez

December 9, 2023

5  out of  5
rating by David Gonzalez
"Kate was super helpful in getting me a fair price for my policy and she took the time to explain each item on the policy, coverages, and answer all my questions."
We responded:
"We love to make sure our customers understand their policy and get them the best combination of coverage and price. Thank you for your business and the 5 star review!"
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Patrick Pahls

November 18, 2023

5  out of  5
rating by Patrick Pahls
"I called in looking to change from USAA after several years. I spoke with a representative named Kate and it was quite possibly the best insurance buying experience I have had. She was knowledgeable, efficient, and found every single discount and savings option available. I increased several coverages on my home and still saved almost $200 a month!"
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Ashley Lankford

November 18, 2023

5  out of  5
rating by Ashley Lankford
"We switched to this State Farm agent and have loved the customer service. Worked with Kate and she made the process so easy. Highly recommend giving Kate a call and let her give you a quote!"
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Marcy Pound

November 18, 2023

5  out of  5
rating by Marcy Pound
"Great agency! Kate P. Is really great at finding savings!"
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Anne Brock

November 17, 2023

5  out of  5
rating by Anne Brock
"I called this office today to get new auto policies and spoke with Kate. It was such a pleasant experience. Not only was she efficient and professional, she mad me feel that I was part of their family! What a joy to find such a wonderful State Farm branch. Thank you Kate and Cody."
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Ron Lessard

November 16, 2023

5  out of  5
rating by Ron Lessard
"I highly recommend Kate Pahls for your insurance needs. Kate has earned all of our different types of insurance by her personality and understanding our needs. She is always able to maximize our discount and won't over sell what isn't needed."
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Alicia Groff

November 15, 2023

5  out of  5
rating by Alicia Groff
"Kate was amazing. I'm not an easy client and she was more than patient getting me exactly the coverage I wanted. Can't recommend her enough."